This game is awesome.. A newbies experience

I am brand new to the game. My only character is a lv 23 warrior.I was doing deadmines this morning when I randomly felt the need to let everyone know I'm new and never ran a dungeon before.Straight after the run one of the guys told me he would help me and give me a few tips.Within an hour he gave me a load of gold and got Mr heirloom gear.They done all this for me without me asking for it... Such kindness.I'm already loving this game as I consider quitting the mmo I'm playing on console.Can't wait to continue levelling later