Just Had an Awesome Experience as a New Player

I just started playing a couple of days ago to give myself some time to catch up before Legion. I started as a Protector Paladin for the Horde. However, like a noob, I sold my shield before I decided to become a protector. I then went into the chat and asked if anyone could show me where to buy a new shield because they're all expensive as hell at the Auction House. I then had a guy open up a portal for me into undercity, gave me 3,000 gold and helped me pick out some really great gear including two heirlooms that help with exp gain. He then ported me to Shrine so I could make it my home and make use of the portals there. That experience alone makes me want to keep playing so that maybe I can help someone else out who was I'm my situation.